WAH LAU WEH !!! this Public Bank in XXX branch is so waste of my time !! worse of the worse service that I never had experience before !!
thinking of changing/updating my ATM card .. 12.25pm .. I arrive at the bank .. take number .. wait for my turn .. my number is 3054 while the current number is 3042 .. from what I see .. at least they got 3 customer service counter .. so wait for 12 persons is okay .. 1.00pm .. current number still 3042 .. 1 counter close .. left 2 .. 1.30pm .. current number is 3045 .. and another counter close .. 1.45pm .. calling number 3047 but the person holding number 3063 walk to the counter as in nothing happen .. am thinking okay .. sure the person will kena "shoo" by the counter .. BUT INSTEAD .. the person sit down and the service counter serve him .. WTF !!! 2.08pm .. 3063 customer settle his stuff .. finally am thinking can continue with 3048 .. BUT INSTEAD .. the counter CLOSE !!! in other words .. current active counter .. 0 !!! WTF !!! I know it is lunch time .. but with this kind of 0 counter happening ?! is that even allow ?!
2.30pm .. 1 counter re-open !! continue from 3048 .. finally at 2.35pm .. 3054 number was call (due to things happen .. somehow a lot of ppl had left .. so i somehow become the next number holder tat still patiently waiting after tat 3063) .. 2.45pm .. somehow / finally i settle my card exchange ..
moral of the story .. I was wondering why the hack i took only 10 minutes while the rest of the ppl took roughly half an hour to settle their things .. what in the name are they settling with ?! is it the service counter problems ?! or does it because of somethings else ?










